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| Location : | Bostonian Group's Office | |
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| Date : | 10-May-2011 Tuesday | |
| Time : | 06:30 PM - 08:30 PM | |
| Services: | Human Resources Services | |
| Type: | seminars | |
Join us for an insightful discussion about Delivering Happiness by Tony Hsieh. Delivering Happiness outlines Hsieh’s creation of Zappos and the inner workings of a company that turns its core values: Customer Service, Culture and Employee Training and Development into a competitive advantage. Part biography and part business analysis, expect to take away a few big ideas including: · Develop Core Values: The process he created to develop and ingrain the culture. · Focus on Core Competencies: By focusing on customer service Zappos went beyond shoes to a wide range of products. · Develop a Great Team: Innovative talent development. · Transparency: Make goals, activities and results visible to build trust. · Pull It All Together: The BCP – Brand, Culture, Pipeline Program. · Long Term View: Thinking long term to achieve ambitious goal. Join other curious HR Professionals and passionate facilitator Nancy McCabe, founder of Dynamic Discussion Inc., as we tap into new ideas from business thought leaders and make new professional connections!
When: May 10, 2011 6:30-8:30 p.m.
Where: Bostonian Group 500 Boylston Street, Third Floor Boston, MA 02116
Light refreshments will be provided.
Space limited to 22, so please RSVP today by filling out the below form. Talking points will be sent to all confirmed participants in advance of our discussion.
Purchase Delivering Happiness. Learn more about the author. | ||
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